- 1). Hold down the "Power" and the "Home" button on your iPhone until it turns off.
- 2). Release the "Power" button when the phone turns off but keep holding the "Home" button. Plug the iPhone into your computer using the USB cable.
- 3). Wait until you see the "Connect to iTunes" prompt. Make sure to continue holding the "Home" button until this appears.
- 4). Release the "Home" button when iTunes recognizes your iPhone.
- 5). Click on the iPhone icon in the left pane of iTunes. Then click the "Summary" tab.
- 6). Click the "Restore" button and iTunes will restore the original firmware on your iPhone.
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