This article will explain what you need to look for in a carpet cleaning company before hiring one to come to your home and do a job.
There are hundreds, possibly thousands of carpet cleaning companies out there and you can easily be the victim of bait and switch pricing, or just hire a poor quality cleaning company without even knowing it.
This article will help you make a good decision when hiring a company.
The 6 questions you must ask a carpet cleaning company: 1.
Ask for testimonials - a quality company with a history of pleasing clients should have a list of testimonials.
Customers will happily submit a testimonial if they are truly pleased with the company and their service.
2.
What is your method? Quality companies will be able to explain how exactly they clean your carpet.
A company with a basic method will not do the best job possible.
The method should include at least pre vacuuming, pre spraying, and hot water extraction.
3.
How much experience do you have? Many cleaners believe that just because they have the best possible equipment that they do a great job.
The truth is, the best cleaners know the best methods, best cleaning agents, and have the best technique.
Having the best equipment does nothing without the proper knowledge.
4.
Do you offer a guarantee? The best companies offer a strong guarantee because they are so confident in their quality of work.
Poor quality companies would not survive if they offered a strong guarantee.
5.
Price? Ask for an estimate and a final price to avoid bait and switch tactics.
Many companies will give a base estimate on the phone and then take you to the cleaners when you get the bill! If it sounds too good to be true, it probably is.
Also, "5 areas for $99" is too good to be true.
6.
Are you local? It is good to hire local companies because they are part of the local community and want to maintain a good reputation.
Big box companies can sometimes be impersonal and not give as good of service.