Solar installer needs to educate the potential customer.
Many people who want a solar powered system have high expectations about that type of system.
A customer with too high of expectations can misunderstand what the final outcome should be.
Having solar installed in your home doesn't necessarily mean you will have a zero electric bill.
Solar installers are required to explain this to their customers.
If you place a solar powered system on your roof, a solar company should explain that it may not eliminate your complete electric bill but may only reduce it.
A company should educate customers of what their wattage output would be.
How much per kilowatt hour do you get from a solar powered system? Different areas of the country will vary on the per kilowatt hour.
The average household uses about a million a month but some use much more than that.
To design and install a system for your energy usage, the solar installer will explain the size you need for your household.
The average person uses 1 million watts a month.
One of the first things a qualified company should tell you is what you are actually going to save, money wise.
The installers know how much the system is going to produce.
You may need a larger system to catch up with your usage to get closer to a negative electric bill.
How well is your house insulated? How well is your house built? Do you have to use a lot of energy to keep up? Do you have an electric water heater? Do you have gas appliances? What was your average electric bill over the past 12 months? Most people won't buy if they know it's not going to pay 100% of their electric bill.
Some solar installers are going to claim that it is going to produce 100% causing the customer to believe that they will have a zero electric bill which can be misleading.
Education and research are needed.
The state requires that solar installers educate customers.
The customers have to turn it in on their taxes to claim rebates but some people must not have read any of that information.
Some power companies will try to discourage customers from going solar by saying most people are not going to get any refund.
Discuss your needs with a qualified solar installer to make sure you understand what your new solar powered system will cover and how it will affect your electric bills.